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Data
Recovery Cost |
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Data recovery costs vary depending on media types, file structures, whether
or not media needs to be worked on in our clean room environment,
replacement
parts needed, the time required, and media that data is returned on.
Typically, if there is no physical damage and under standard support,
single drive
recoveries can take 3-5 business days. Because we understand the importance
of your data we have try to keep our cost down in order to make
our services
available to everyone. About 65% of the drives that are submitted to
us for data recovery meet the minimum fee requirements. However,
recoveries
can reach thousands in some instances. A primary element to us keeping
the recovery cost to minimum is you. By giving us the complete
scenario
under which the data los occurred , the files you are looking to recover
and where they were previously located it can help us cut down
the time
required for the recovery. |
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For
single drive recoveries we have set our prices to make it simple and affordable
for everyone. To see what it will cost you to get your data back, please
reference the table below by Platform or File
System. If you need data recovery from a multiple drives system
such as NAS, SAN or RAID please fill our online service request form since
we need more information from you before we price the job. This price
table is only good for single drive recoveries and have not failed mechanicaly. |
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If
you have critical data to recover, we can Help!!
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| Platforms
supported: |
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= Single
drive prices |
File
system |
Basic
service* (
has hr Limit)
|
NAS,
SAN & RAID
( 0-5) |
| * |
= Multiple
drives |
| Win 95/98/ME/NT/2000/XP |
FAT16, FAT32 & VFAT |
$750 (5hr) |
* Get
a qoute |
| Windows NT (Workstation & Server
edition), Windows 2000 (Professional, Server & Advanced Server)
and Windows XP (Home & Professional). |
NTFS and NTFS5 file system |
$1200 (6hr) |
* Get
a qoute |
| Netware version
3.1 and above |
Netware file system(NWFS) |
$1500 (6hr) |
* Get
a qoute |
| Sun/Solaris,
GI/IRIX, HP-UX, SCO-UNIX, DEC/VMS, RS6000/AIX, , AS400 OpenServer,
all flavours of Linux including Red Hat, Suse, Caldera, SCO, Debian,
Mandrake, Sorcerer, TurboLinux, Slackware, Gentoo,FreeBSD, others. |
Ext2 and Ext3 file system. |
$1500 (6hr) |
* Get
a qoute |
| Recovers data
from CD's with ISO9660 and Joliet file system created on all major
operating systems including Windows, Linux, Unix distributions |
ISO9660 and Joliet file systems. |
* Get
a qoute |
* Get
a qoute |
| The return media type will be CD or DVD.
Hard Drive may be required dependin on size of data (extra cost). |
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If
the media in question needs to have replacement parts ordered to perform
the recovery, a several day delay may occur. In addition, if the media
has to be opened in our clean room environment, this will add to the recovery
cost. |
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Since
each problem is unique, no concrete estimate is possible before a complete
evaluation is performed. Once the evaluation has been performed, a 3a-ns
Data recovery representative will contact you immediately with the diagnosis.
We will then provide you via email, the cost to perform the recovery. If
your data is not retrievable, there is no charge to you other than replacement
parts cost or lab time, if applicable, to perform the evaluation. No recovery
will be performed without prior approval unless cost meets minimum fee advertised
above. |
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Feel
confident that if your data is recoverable we will be able to get it. We
are confident in saying that if we can't retrieve your data, we will not
charge you a penny! Currently, we holds a 98% recovery success rate. |
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!!!
(Our No Hidden Charge Policy) !!!
Our "No
Data, No Charge" policy ensures that we will do our
utmost to recover your data since that is how we get played. It also means
that there is no-risk taken in your part by using our services. If your
data has been declared unrecoverable by another data recovery company, our
"No
Data, No charge" policy makes us an excellent choice
for a second opinion. There have been numerous cases where we have recovered
data that was declared unrecoverable by other data recovery companies. Unlike
many other data recovery companies, we do not charge you for preliminary
diagnostics.That is, we will examine your drive free of charge as long the
mechanics of your drive are operational. If your job requires costs beyond
the base service fee we notify you and give you the opportunity to approve
or disapprove the job. That is, if the costs of recovery exceed the value
of your data, you may terminate the job prior to us starting the recovery
process. Please note that priority support charges, service parts, return
shipping of your drive, and decontamination charges for fire and water damaged
drives are exempt from this policy. |
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Please
note that if your data can be recovered within the base price (about
65% of the jobs submitted to us are) we assume that we are authorized
to proceed with the recovery. |
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Promotional Discounts |
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| Occasionally we may offer
promotional Coupons that may be used towards our services. These coupons
may not be in any way used in conjunction with other discount programs
offered by us. |
| We offer a $125.00 (US) discount for non-profit organizations.
(Can not be combined with any other offer) |
| Payment |
| Unless prior arrangements are made, payment
is expected at the time data is delivered. We will accept 30 day purchase
orders from the following organizations: |
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United States Government or Federal
Agencies |
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State Governments or Agencies |
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County Governments or Agencies |
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City Governments or Agencies |
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4-year, degree granting colleges/universities.
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| Pricing |
| The single drive Standard
service price includes extraction of raw data, up to 5 or 6 hours
(depending on
filesystem) of reconstruction time, and recording of your recovered
data onto a media. This price also includes the media that data
will
be returned on (unless you request data to be returned on a new hard
drive, in which case you must pay extra for the drive). |
| Approximately
35% of the drives that are submitted to us for data recovery require
more reconstruction time than what is allocated under the
Standard service fee. Reconstruction is the process of
mathematically rebuilding gaps in the file system to whatever degree
is necessary
to recover the file system or to recover the specific files you are
interested in. Approximately 25% of the submitted to us incur this
charge. |
| If replacement components
are necessary to recover data from your drive, you must bear the cost
of procuring these components. Pleas note that these charges are at
cost; we do not apply a mark-up to replacement components. |
| Priority Charges - If timely
recovery of your data is critical and requires around the clock effort,
you can request priority service. Please call for current pricing.
Please note that this charge is exempt from our "No data, No
Charge Policy (see "Policies" above). |
| Confidentiality
- Any information retrieved from your drive is safe with us. We
keep all client's data in confidence, and are willing to put it
on paper. If your data is sensitive information for you or your
organization, we are willing to sign a Non-disclosure agreement
to ensure that your proprietary information is safe with us. |
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RAID
Recovery (Price)
If no list
is provided, percentage of recovered data shall directly correspond
to price. No data no charge pricing does not apply to RAID cases or
evaluation fees (if any). In RAID cases, percentage of data recovered
will directly correspond to hourly rate charged. Call us at 1.800.237.4200
for more details. All transactions between any client and ESS Data
Recovery, Inc.are subject to the terms and conditions set forth in
the "Data Recovery Agreement" located at http://www.dataer.com/agree.htm
Average cost based on one month's gross invoices. By sending your medium
to ESS Data Recovery, Inc., you agree to be bound by said contract.
ESS Data Recovery, Inc. is not responsible for shipping charges. Any
claims of missing, corrupted, or otherwise damaged data must be made
in writing within 5 business days of your receipt of the recovered
data. Any trademark or tradename is property of its respective owner.
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For
assistance please call us at 1-866-4-AAA-NET
(1-866-422-2638) |
| Progress status
updates are provided with any work that we do for you. |
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hosted by 3A-NS.com. For any questions or
comments please email our web admin.
This page was last updated on
September 4, 2003
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